How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? [Problem] [Possible] [cause] [What] [to] [do] The standby indicator does not light up   The mains lead is unplugged/the multipoint connector is switched off. Check the mains lead/switch the multipoint connector on.   No picture The receiver can’t receive signal.   Check the antenna cable, replace the […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? [Problem] [Possible] [cause] [What] [to] [do] The standby indicator does not light up The mains lead is unplugged/the multipoint connector is switched off. Check the mains lead/switch the multipoint connector on. No picture The receiver can’t receive signal. Check the antenna cable, replace the cable, or connect […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem>  <Possible cause>   <What to do>   LED indicator or LED display  not lit. Mains lead unplugged. Check mains plug. No signal found. Cable or Antenna input is disconnected.  Check cable lead.  Check with dealer.    No picture or sound on TV or amplifier.  HDMI or SCART is […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem Possible cause What to do The LED/standby indicator and LED display (if available on your receiver) are not switching on. The power cable or power adapter is unplugged. Check that the power cable or power adapter is plugged to the wall outlet. If your receiver has […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem> <Possible cause> <What to do> LED indicator and LED display are not switching on. The mains lead is unplugged. Power adaptor not in mains or 12volt plug not correct inserted. Check if adaptor in in main connection and it got power. Check 12Volt connector is in […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem> <Possible cause> <What to do> LED indicator and LED display are not switching on. The mains lead is unplugged. Power adaptor not in mains or 12volt plug not correct inserted. Check if adaptor in in main connection and it got power. Check 12Volt connector is in […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem> <Possible cause> <What to do> LED indicator and LED display are not switching on.   The mains lead is unplugged. Power switch at rear panel is set to [OFF]. Check the mains plug. Switch main power to [ON]. No signal found The antenna is disconnected The […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem  Possible cause  What to do  The LED/standby indicator and LED display (if available on your receiver) are not switching on.  The power cable or power adapter is unplugged.  Check that the power cable or power adapter is plugged to the wall outlet.  If your receiver has […]

How do I troubleshoot issues on my device​

How do I troubleshoot issues on my device?   Problem Possible cause What to  do   The picture and sound remain frozen, or macro blocks or similar distortion are visible on the screen.   The transmission signals are too weak or have reflections/ interference. The antenna is not properly adjusted. Press the INFO key on […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem Possible cause What to do The LED/standby indicator and LED display (if available on your receiver) are not switching on. The external IR sensor is not working The power cable or power adapter is unplugged. Check that the power cable or power adapter is plugged to […]