How do I update the firmware of my device (Manual Update)

How do I update the firmware of my device (Manual Update) When you are connected to the Web UI, you must check the firmware version used by your device by using the online upgrade option in the Web UI. By doing so, the latest firmware version will be installed.If you have a different version, please […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem  Possible cause  What to do  The LED/standby indicator and LED display (if available on your receiver) are not switching on.  The power cable or power adapter is unplugged.  Check that the power cable or power adapter is plugged to the wall outlet.  If your receiver has […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? [Problem] [Possible] [cause] [What] [to] [do] The standby indicator does not light up   The mains lead is unplugged/the multipoint connector is switched off. Check the mains lead/switch the multipoint connector on.   No picture The receiver can’t receive signal.   Check the antenna cable, replace the […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? [Problem] [Possible] [cause] [What] [to] [do] The standby indicator does not light up   The mains lead is unplugged/the multipoint connector is switched off. Check the mains lead/switch the multipoint connector on.   No picture The receiver can’t receive signal.   Check the antenna cable, replace the […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? [Problem] [Possible] [cause] [What] [to] [do] The standby indicator does not light up The mains lead is unplugged/the multipoint connector is switched off. Check the mains lead/switch the multipoint connector on. No picture The receiver can’t receive signal. Check the antenna cable, replace the cable, or connect […]