<Problem> 

<Possible cause>  

<What to do>  

LED indicator or LED display  not lit.

Mains lead unplugged.

Check mains plug.

No signal found.

Cable or Antenna input is disconnected. 

Check cable lead. 

Check with dealer. 

No picture or sound on TV or amplifier. 

HDMI or SCART is not selected on your TV or amplifier or the unit is set to higher resolution as the TV supports. 

TV/amplifier is not switched on. 

Switch to correct TV/amplifier input. 

Select lower resolution on receiver. 

Switch TV/amplifier on. 

Scrambled channel message. 

Channel is scrambled. 

Select alternative channel. 

No response to Remote control. 

Receiver off.

Remote not aimed correctly. 

Front panel obstructed. 

Remote batteries exhausted. 

Plug in and turn on receiver. 

Aim remote at front panel. 

Check for obstructions. 

Replace remote batteries. 

Forgotten password code. 

Forgotten channel  lock code. 

Default password is 1234

Contact local Service Hotline or send email to our Support via www.strong-eu.com.

Signals are interrupted or blocking is visible on screen. 

Antenna signals are too weak or have reflections/interference. 

Press the [INFO] button on remote 3x to call up signal bars and check your cable connections and leads.  Using (many) splitters in the signal lead might cause reflections/interference in the digital signal and distort reception.

 If you use an active antenna with built-in amplifier, set antenna power to {On}.

When in doubt, check user manual of the antenna with your dealer. 

The receiver switches off automatically. 

Auto Standby function enabled. 

Disable auto standby. See chapter <7> for details. 

Playback of video (or Time shift) is causing picture freeze/macro blocks or similar distortion, especially on UHD/HD content.

Read/write speed of your USB device could be too low.

Make sure to use a USB storage device with sufficient speed and space. Pen drives (‘USB sticks’) may not support sufficient speed.