How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device   Issue  Possible Reason  Solution  No LED of menu display after power on  The power adapter is not properly connected  Make sure the device is connected to the power  No sound  The TV is on Mute or volume is low.  The device is on Mute or the […]

How do I use my IPTV?

How do I use my IPTV? If you have an IPTV subscription, you simply need to download the app of your IPTV service provider from the Google Play Store.Then, you must enter your credentials to access the content.

Why I cannot find the Google Play Store on the home page?​

Why I cannot find the Google Play Store on the home page? The Leap S3 IPTV box is “Google TV” certified. The apps displayed on the home page of the LEAP S3 are set by Google TV and are not editable on our part. In fact, the Google Play Store is directly available on the […]

The remote control does not work after checking the batteries, why?​​

The remote control does not work after checking the batteries, why?​ 1 Reboot the LEAP S3 Reboot the LEAP S3 by unplugging the power cable located on the rear side of the device. Then, plug in the cable and turn on the device. 2 Pairing the Remote control with the device You must pair the […]

How do I add or reorder an application in the Home screen?

How do I add or reorder an application in the Home screen? 1 Case 1: Adding an app To add an application on the home screen, go to the Add apps button located at the end of the list of applications already on the home page, and press «OK». 2 App list Then, the list […]

How to delete an application ?

How to delete an application ? 1 Settings Press the Settings button on the remote control (Cogwheel icon). The Settings menu will be displayed on your TV screen. 2 Apps Click Apps and press OK to access the list of apps installed on your device. 3 App List Select the App in the list and […]