How do I troubleshoot issues on my device?
How do I troubleshoot issues on my device Issue Possible Reason Solution No LED of menu display after power on The power adapter is not properly connected Make sure the device is connected to the power No sound The TV is on Mute or volume is low. The device is on Mute or the […]
The numeric keys on the Remote Control Unit do not function to select the channels in Live TV application, why?
The numeric keys on the Remote Control Unit do not function to select the channels in Live TV application, why? It is likely that the numeric keys of your remote control are not yet activated the first time you start the Live TV app. In this case, if you press them, the following message will […]
How do I access the Internet with the Leap S1?
How do I access the Internet with the LEAP S1? Search for an « internet web browser» in the Google Play Store. There are many applications available to browse the Internet.If a specific application is missing, it is beyond our control. Indeed, developers of Android TV applications and content are free to make their own […]
Does the LEAP S1 have a USB 3.0 port?
Does the LEAP S1 have a USB 3.0 port? The LEAP S1 is equipped with 2 USB ports, only one is USB3.0, the one located in the middle on the following diagram (blue insertion tab)
What are the technical specifications of the SD card and USB ports on the LEAP S1?
What are the technical specifications of the SD card and USB ports on the LEAP S1? The USB ports support NTFS or FAT formatted devices up to 1TB.The SD card port supports SD cards up to 128 GB
How do I play and record multimedia content with the Leap S1?
How do I play and record multimedia content with the Leap S1? 1 Case 1: Playingback content The SD card port and the USB port of the Leap S1 allow the playback of multimedia files via the media player application you choose via the Play store. Search for « media player » in the Play store, a […]
I have connected an AZERTY keyboard via USB but is recognized as a QWERTY keyboard, why?
I have connected an AZERTY keyboard via USB but is recognized as a QWERTY keyboard, why? 1 Turn on the device Turn on your TV and your LEAP S1. 2 Browse to the Settings Menu Identify the gear icon (Settings Menu) on the top right of your screen and select it by using the arrows […]
How can I add or remove an application from the home screen?
How can I add or remove an application from the home screen? 1 Case 1: Adding an app To add an application on the home screen, go to the + icon located at the end of the list of applications already on the home page, press « OK ». 2 App list Then, the list […]
Some applications are not available in Google Play Store, why ?
Some applications are not available in Google Play Store, why ? The LEAP S1 is an Android TV box on which you can download apps from the Google Play Store. Indeed, Android TV application and content developers are free to make their own technological choices. The LEAP S1 is certified Android TV and perfectly meets the […]
The image definition is not in 4K (UHD) while the content is broadcasted with this resolution, why?
The image definition is not in 4K (UHD) while the content is broadcasted with this resolution, why? The LEAP S1 is designed to transmit 4K streaming platform content. But, you must have the corresponding subscription and the connected TV must be compatible with 4K. In addition, the transmission settings must be set to the highest […]
