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How do I check and edit the APN settings of my service provider?

When your SIM card is not automatically recognized by the device, you must log in the Web UI to check the APN settings and edit them, if necessary.

 

Connect to the Wi-Fi Network of your router

You must connect to the Web UI. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device.

Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.188.1.

 

Find your credentials for the Web UI

To find your credentials, please refer to the label located behind your device. 

 

Enter your credentials

You must enter the username and password and click login.

 

APN Settings

Click Network and then APN.

 

Check the APN settings

Check the following information:

  • Name
  • APN
  • Username
  • Password
  • Authentication Type
 

Edit the APN Settings

If the information is incorrect, click the Auto APN toggle and enter the following information before Submit:

•Enter the name of your service provider in the Profile Name (Limited to 14 characters, including spaces).

• Then enter the APN address in the APN field. Select the Authentication Type: NONE, CHAP or PAP.

• In the PDP Type field, select the APN Type: IPv4, IPv6 or IPv4v6.

 
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