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How do I check and edit the APN settings of my service provider?

When your SIM card is not automatically recognized by the device, you must login the Web UI to check the APN settings and edit them, if necessary. The APN settings of your service provider can be found directly on its website, or you can request them to the support service of your service provider.

 
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Warning: If your mobile network is provided by a Mobile Virtual Network Operators (MVNO), please contact their support service to obtain the related APN information. 

  • A MVNO connects to the network of another mobile network operator to provide your coverage, which depends on your location.

Verbinden mit dem Router-Wi-Fi-Netzwerk

You must connect to the Web UI. To do so, enter the SSID and password of the router in your device.

 

Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.0.1

 

Login

Once you have browsed to the IP Address, click Login.

 

Enter your credentials

You must enter the Username and Password. Then, click Login.

 

Internet Settings

Click Device Settings and then Internet Settings.

 

APN Settings

Click APN.

 

Search for the APN Settings of your service provider

Look for the APN settings on your service provider’s website. You need to write down the following information:

  • Name
  • APN
  • Username
  • Password
  • Authentication Type
 

Edit the information if the configuration is not right

If the information is incorrect, click Manual and Add New.

 

PDP type

In the PDP Type field, select the correct APN Type between IPv4, IPv6 or IPv4v6. In our case, the PDP Type is IPv4.

 

Enter your service provider information

Enter the name of your service provider in the Profile Name (Limited to 14 characters, including spaces). Then enter the APN address in the APN field.

 

Authentication type

Select the Authentication Type defined by your provider for your APN between the following values and click Apply:
• NONE
• CHAP
• PAP

 
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