How do I troubleshoot issues on my device?
How do I troubleshoot issues on my device Issue Possible Reason Solution No LED of menu display after power on The power adapter is not properly connected Make sure the device is connected to the power No sound The TV is on Mute or volume is low. The device is on Mute or the […]
How do I configure my SRT 41?
How do I configure my SRT 41? 1 Connect the device to the TV Connect the device to your TV as in the illustration below. 2 Insert the batteries Insert the batteries in the remote control provided with your SRT 41. 3 Turn on the TV Switch on your TV with the remote control provided […]
How do I reboot my SRT 41?
How do I reboot my SRT 41? 1 Disconnect the SRT 41 from your TV Disconnect the HDMI Stick from the TV (1) and the USB cable from the SRT 41. 2 Connect the SRT 41 to your TV Reconnect the HDMI stick to the TV (1) and the USB cable (2). Then, plug in […]
How do I connect my SRT 41 to my TV?
How do I connect my SRT 41 to my TV? Put the HDMI stick and the HDMI Cable together and connect it to the HDMI port of your TV (1). Then, insert the USB cable in the SRT41 and plug it in (2) and plug in your TV (3).
I have connected an AZERTY keyboard via USB, but it is recognized as a QWERTY keyboard, why?
I have connected an AZERTY keyboard via USB, but it is recognized as a QWERTY keyboard, why? 1 Turn on the TV and the device Turn on your TV and your SRT 41. 2 Settings Press the Settings button on the remote control (Cogwheel icon). The Settings menu will be displayed on your TV screen. […]
How do I update my remote control?
How do I update my SRT 41?
How do I update my SRT 41? 1 Turn on the TV and the device Turn on your TV and your SRT 41. 2 Settings In the Settings page, select Remote & Accessories. 3 System In the Settings Menu, select System and press OK. 4 About Select About in the system menu and press OK. […]
Why is it still impossible to control the volume level after deactivating the volume control option?
Why is it still impossible to control the volume level after deactivating the volume control option? If you still cannot control the volume with the SRT 41 remote control, please follow the instructionbelow to “forget” the TV in the remote control settings. 1 Settings Press the Setting button and press the OK. 2 Remote & […]
How do I reconfigure the volume settings of my SRT 41 when my volume level is too low?
How do I reconfigure the volume settings of my SRT 41 when my volume level is too low? Tips: If the volume level of your SRT 41 is too low, you can follow the procedure below to reset the parameters of your SRT 41. During the installation of your SRT 41, you can set up […]
I don’t have a 4K (UHD) image, even though the content is broadcasted at this resolution. What can I do?
I don't have a 4K (UHD) image, even though the content is broadcasted at this resolution. What can I do? The SRT 41 is designed to transmit 4K streaming platform content. You must have the corresponding subscription and the connected TV must be 4k compatible and the transmission parameters must be set to the highest […]
