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I do not have access to the Internet and/or the LED of the “home” icon does not light up.

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I do not have access to the Internet and/or the LED of the "home" icon does not light up.

You must reset the adapters to their factory settings. To reset the adapters, please follow the steps below.

Put the adapters on a power strip

Connect the adapters one after the other to a power strip.

 
 
 
 
 
 
 

Connect the adapters to the Internet

Connect each adapter to a working device (internet router/gateway, Android box, Smart TV, computer, etc.) with an Ethernet cable. There must be a communication between the devices otherwise the adapter will automatically go into standby mode.

 
 
 

Press the PAIR button (first adapter)

Once the adapter is plugged in and connected to the Internet, simply press the “PAIR” button on the front panel for 10 seconds.

 
 
 
 

Press the PAIR button (second adapter)

Press the “PAIR” button on the front panel of the second device for 10 seconds. You have up to two minutes to do it.

 
 
 
 

Adapters are reset

All the LEDs must be green at the end of the operations.