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I do not have access to the Internet and/or the LED of the "home" icon does not light up.

You must reset the adapters to their factory settings. To reset the adapters, please follow the steps below.

Put the adapters on a power strip

Connect the adapters one after the other to a power strip.

 
 

Connect the adapters to the Internet

Connect each adapter to a working device (internet router/gateway, Android box, Smart TV, computer, etc.) with an Ethernet cable. There must be a communication between the devices otherwise the adapter will automatically go into standby mode.

 
 

Press the Connect & Secure button (first adapter)

Once the adapter is switched on and connected to Ethernet, simply press the “Secure & Connect” button on the right-hand side of the device for 15 seconds. 

Press the Connect & Secure button (second adapter)

Press the “Connect & Secure” button located on the right side of the second device for 15 seconds. 

Adapters are reset

All the LEDs must be green at the end of the operations.

 

Repeat the same operation for a third powerline. You can have up to eight Powerline 2000 on the same electrical installation.
After pairing all the devices, you can put them in the room where you need them.

 
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