I do not have access to the Internet and/or the LED of the "home" icon does not light up.

You must reset the adapters to their factory settings. To reset the adapters please follow the steps below.

Connect the adapters to a powerstrip

Connect the adapters one after the other to a power strip.

Connect the adapters to Internet

Connect each adapter to a working device (internet router/gateway, Android box, Smart TV, computer, etc.) with an Ethernet cable. There must be a communication between the devices otherwise the adapter will automatically go into standby mode.

Press the Connect & Secure button (first device)

Once the adapter is plugged in and connected to the Ethernet, simply press the “Connect & Secure” button on the front panel for 10 seconds.

Press the Connect & Secure button (second device)

Press the “Connect & Secure” button on the front panel of the second device for 10 seconds. You have up to two minutes to do it.

Home icon blinks on the devices

The home icon LED should start blinking.

Devices are reset

All the LEDs must be green at the end of the operations.

Repeat the same operation for a third powerline. You can have up to 8 powerline 500 on the same electrical installation.
After pairing all the devices, you can put them in the room where you need them.

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I do not have access to the Internet and/or the LED of the "home" icon does not light up.

1 Connect the adapters to a powerstrip

2 Connect the adapters to Internet

3 Press the Connect & Secure button (first device)

4 Press the Connect & Secure button (second device)

5 Home icon blinks on the devices

6 Devices are reset

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