How do I perform a hard reset on my camera (without using the app)
How do I perform a hard reset on my camera (without using the app) If you can’t use the app, you can reset the camera with the button on the device. To do so, you need to follow the steps below. 1 Find the Reset Button Turn the camera lens to find the reset button. […]
Which detection type should I choose?
Which detection type should I choose? You should choose the detection type based on the type of events that you want to record. Motion Detection: You can set up an alarm if a motion is detected in front of the camera. Human Detection: You can set up alarm notifications when a human is detected. Pet […]
How do I update my camera?
How do I update my camera? You can check whether updates are available for your device. 1 Open Camera Settings Click Settings. 2 Go to Advanced Options Click Advanced. 3 Check for Updates Click Upgrade Detection. 4 Recheck for the Latest Version Click Recheck.
How do I reset my camera to its factory configuration?
How do I reset my camera to its factory configuration? You can reset your camera to its factory settings. 1 Open Settings Click Settings. 2 Access Advanced Settings Click Advanced. 3 Select Restore Factory Click Restore Factory . 4 Confirm Reset 32Click Confirm.
How do I use the Cloud Services after my trial?
How do I use the Cloud Services after my trial? After performing your 30-day trial for the Cloud Services, you can sign up to use this service for the year. 1 Access Settings Click Settings 2 Open Cloud Services Settings Click Cloud Services. 3 Choose Event Storage and Subscription Choose between 7-day event storage (events […]
How do I sign up to the free Cloud Service trial?
How do I sign up to the free Cloud Service trial? You can use the Cloud Services to store all the recordings of your camera. 1 Open Cloud Storage Details Click Know more on the Cloud Storage header. 2 Claim the Free Storage Then, click Claim. 3 Select Your Camera Select your camera from the […]
How do I install the SD card in my camera?
How do I install the SD card in my camera? Before plugging in the camera, insert the SD card into the slot located at the bottom of the camera head. To do so, gently slide the camera head upward to reveal the SD card slot. Then, insert the SD card as shown in the illustration […]
How do I format my SD card?
How do I format my SD card? Once your SD card is installed in the camera, you need to format it before use. Follow the steps below: 1 Access the Settings On the Homepage, click the Settings icon. 2 Go to the SD Card Menu Click SD Card from the settings list. 3 Start the […]
What is the maximum capacity of the SD card?
What is the maximum capacity of the SD card? You can store the videos recorded by your camera on an SD card. The maximum supported capacity of the SD card is 512 GB.
What type of SD card can I use?
What type of SD card can I use? Our cameras should be used with one of the SD cards listed on the following page, where the supported models are kept up to date: Security storage whitelist.