How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Issue  Possible Reason  Solution  No LED after power on The power adapter is not properly connected Make sure the device is connected to the power. No sound The TV is on Mute or volume is low. The device is on Mute or the volume is too low. […]

How to troubleshoot issues on your terrestrial receiver

How to troubleshoot issues on your terrestrial receiver Please refer to the table below if you encounter any issues. Problem Possible cause What to do LED indicator is not lit The mains lead is unplugged or power switch on the back panel is OFF Check the mains plug and the power switch on the back […]