How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem  Possible cause  What to do  The LED/standby indicator and LED display (if available on your receiver) are not switching on.  The power cable or power adapter is unplugged.  Check that the power cable or power adapter is plugged to the wall outlet.  If your receiver has […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem> <Possible cause> <What to do> LED indicator and LED display are not switching on. The mains lead is unplugged. Power adaptor not in mains or 12volt plug not correct inserted. Check if adaptor in in main connection and it got power. Check 12Volt connector is in […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? <Problem> <Possible cause> <What to do> LED indicator and LED display are not switching on.   The mains lead is unplugged. Power switch at rear panel is set to [OFF]. Check the mains plug. Switch main power to [ON]. No signal found The antenna is disconnected The […]

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Problem  Possible cause  What to do  The LED/standby indicator and LED display (if available on your receiver) are not switching on.  The power cable or power adapter is unplugged.  Check that the power cable or power adapter is plugged to the wall outlet.  If your receiver has […]

How to troubleshoot issues on your terrestrial receiver

How to troubleshoot issues on your terrestrial receiver Please refer to the table below if you encounter any issues. Problem Possible cause What to do LED indicator is not lit The mains lead is unplugged or power switch on the back panel is OFF Check the mains plug and the power switch on the back […]