Can I configure a Guest Network for my Mesh network? (Case 1: Web UI)

Can I configure a Guest Network for my Mesh network? (Case 1: Web UI) To access the Web UI, you must be connected to the Wi-Fi of your device after connection the RJ45 cable in the WLAN port of your device and of the internet box. 1 Connect to the Wi-Fi of the device To […]

How many Wi-Fi networks are available on my mesh network ?

How many Wi-Fi networks are available on my Mesh network? Your Mesh network only has one main Wi-Fi network once the mesh agents and controller are paired together.If you need to have additional Wi-Fi networks, you can configure Guest Wi-Fi networks.

I cannot access the internet after configuring my Mesh network, why?

I cannot access the internet after configuring my Mesh network, why? There are several reasons why you cannot access internet after configuring your Mesh Network: • The RJ45 cable is not properly connected to the internet box or the main Mesh or in the wrong port.• The internet connexion from the internet box is not […]

How do I reset my Mesh units to the factory settings?

How do I reset my Mesh units to the factory settings? There are 2 ways to restore your devices to their factory settings. 1 Case 1: Reset button To do so, insert a paper clip in the RST hole at the back of the device to press the reset button. Press the reset button for […]

How do I update the firmware of the Mesh unit?

How do I update the firmware of the Mesh unit? You may need to update the firmware of your device to solve some issues or to have the latest version of the software. To update the firmware of your device you need to access the web UI: 1 Connect to the Wi-Fi of the device […]

How can I access the Web UI of the different Mesh units?

How can I access the Web UI of the different Mesh units? To access the Web UI of the different mesh units you first need to:   1 Connect to the Wi-Fi of the device To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device: 2 Browse to […]

I cannot access the Web UI, why?

I cannot access the Web UI, why? There are several reasons why you cannot access the Web UI : • The main Mesh unit is not connected to the Ethernet Network of your internet box via a RJ45 cable.• Your device is not connect the Wi-Fi network of the mesh unit. • You are not […]

Where can I find the credentials to access the Web UI?

Where can I find the credentials to access the Web UI? 1 Credentials on the Mesh The credentials to access the Web UI are located under your Mesh AX3000. By default the Username and Password for the Web UI are “admin”.