How do I reset my Mesh units to the factory settings?

How do I reset my Mesh units to the factory settings? There are 2 ways to restore your devices to their factory settings. 1 Case 1: Reset button To do so, insert a paper clip in the RST hole at the back of the device to press the reset button. Press the reset button for […]

How do I update the firmware of the Mesh unit?

How do I update the firmware of the Mesh unit? You may need to update the firmware of your device to solve some issues or to have the latest version of the software. To update the firmware of your device you need to access the web UI: 1 Connect to the Wi-Fi of the device […]

How can I access the Web UI of the different Mesh units?

How can I access the Web UI of the different Mesh units? To access the Web UI of the different mesh units you first need to:   1 Connect to the Wi-Fi of the device To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device: 2 Browse to […]

I cannot access the Web UI, why?

I cannot access the Web UI, why? There are several reasons why you cannot access the Web UI : • The main Mesh unit is not connected to the Ethernet Network of your internet box via a RJ45 cable.• Your device is not connect the Wi-Fi network of the mesh unit. • You are not […]

Where can I find the credentials to access the Web UI?

Where can I find the credentials to access the Web UI? 1 Credentials on the Mesh The credentials to access the Web UI are located under your Mesh AX3000. By default the Username and Password for the Web UI are “admin”.

What can I do in the Web UI?

What can I do in the Web UI? 1 Connect to the Wi-Fi of the device The Web UI is divided into 6 sections: • Status: Where you can find all the informations about the Mesh device and Network.• Network: where you can configure the WAN, the LAN settings (IPv4 / IPv6) and set up […]

I forgot the Wi-Fi password of my Mesh network, how I can find it?

How do I create or modify the Wi-Fi password of my Mesh network? 1 Default Password location The default Wi-Fi password is located under your device, however, if you already changed it, you may need to restore the Mesh AX 3000 to its default factory settings.  To do so please refer to the following section […]

What does the LEDs of the Mesh units mean?

What does the LEDs of the Mesh units mean? 1 LEDs There are 5 different LEDs on the front of your AX3000 Mesh. For each one, if the LED is green it means that it is working, if it is OFF it means that the corresponding function is OFF and if it is blinking it […]