What do the icons and LEDs on the Powerline mean?
What do the icons and LEDs on the Powerline mean? This image shows the different statuses of the device LEDs. This image shows the different statuses of the Wi-Fi device LEDs.
I receive Internet via fibre, is a Powerline 500 suitable?
I receive Internet via fibre, is a Powerline 500 suitable? A Powerline 500 is sufficient, but it will not allow you to benefit from all the potential speed offered by your internet service provider. If you want a powerline network that matches your fibre optic speed, you must ensure that your electrical installation complies with […]
Why do the Powerlines switch off on their own?
Why do the Powerlines switch off on their own? This is normal, Powerline 500 automatically switch to sleep mode if no activity is detected. When a signal is detected on the Ethernet port, the Powerline 500 will turn back on. It may take a few seconds for a Powerline 500 in standby mode to detect […]
How many Powerline 500 can I connect to the same network?
How many Powerline 500 can I connect to the same network? You can have up to eight Powerline 500 in your home within the limit of a single electric meter.
The Internet speed is much lower at the output of the powerline network compared to the speed at the output of the Internet service provider’s box. Why?
The Internet speed is much lower at the output of the powerline network compared to the speed at the output of the Internet service provider’s box. Why? The data rate displayed on the Powerline 500 (as well as all Powerline 500 on the market) is the maximum data rate used for the transmission of signals […]
Can I repeat the Wi-Fi network of the Internet box with the Powerline 500 Wi-Fi?
Can I repeat the Wi-Fi network of the Internet box with the Powerline 500 Wi-Fi? No, the Powerline 500 Wi-Fi is not a repeater, you should not try to connect it by WPS to the box, it is a Wi-Fi access point which will have another network name than the one of your internet box. […]
I cannot connect to the user interface via the URL: http://strong.500.ap or the IP address: 192.168.1.254
I cannot connect to the user interface via the URL: http://strong.500.ap or the IP address: 192.168.1.254 Your Powerline 500 Wi-Fi has probably obtained another IP address from your Internet box (router). Connect to the management interface of your Internet box and check the IP address assigned to your powerline (there should be a “device management” […]
How do I change the SSID name and password of the Powerline 500 Wi-Fi network?
How do I change the SSID name and password of the Powerline 500 Wi-Fi network? 1 Connect to the Wi-Fi Connect to the Wi-Fi of the Powerline 500. 2 Browse this IP address Access the user interface by entering the URL: http://strong.500.ap in the address bar of your internet browser. 3 Enter the […]
The home icon LED is lit on the Wi-Fi adapter, but I cannot connect to the Wi-Fi network of the Powerline 500.
The home icon LED is lit on the Wi-Fi adapter, but I cannot connect to the Wi-Fi network of the Powerline 500. 1 Connect to the Wi-Fi To connect to the Wi-Fi network of your Powerline for the first time, you must connect to the SSID indicated on the back of the product and use […]
I do not have access to the Internet and/or the LED of the “home” icon does not light up.
I do not have access to the Internet and/or the LED of the “home” icon does not light up. You must reset the adapters to their factory settings. To reset the adapters please follow the steps below: 1 Connect the adapters to a powerstrip Connect the adapters one after the other to a power strip. […]
