The remote control does not work after checking the batteries, why?​

The remote control does not work after checking the batteries, why? 1 Change the batteries It is possible that the batteries are not working any more. Please change the batteries. 2 Reboot the LEAP AIR Reboot the LEAP AIR by unplugging the power cable located on the right side of the device. 3 Plug in […]

How do I reboot my LEAP AIR?

How do I reboot my LEAP AIR? 1 Disconnect the LEAP AIR from your TV Disconnect the HDMI Stick from the TV (1) and the USB cable from the LEAP AIR(2). 2 Connect the LEAP AIR to your TV Reconnect the HDMI stick to the TV (1) and the USB cable (2). Then, plug in […]

How do I connect my LEAP AIR to my TV?

How do I connect my LEAP AIR to my TV? Put the HDMI stick and the HDMI Cable together and connect it to the HDMI port of your TV (1). Then, insert the USB cable in the LEAP AIR and plug it in (2) and plug in your TV (3).

How do I troubleshoot issues on my device?

How do I troubleshoot issues on my device? Issue  Possible Reason  Solution  No LED after power on The power adapter is not properly connected Make sure the device is connected to the power. No sound The TV is on Mute or volume is low. The device is on Mute or the volume is too low. […]